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The Simility Blog

Consumers are engaging with banks more each year using multiple channels, products, and devices. As banks increase their communication and product channels to provide greater customer convenience, their fraud management challenges are increasing multifold. This is because a customer can go back and forth between these various channels and create...

As you are aware, banking customers today, especially mobile users, increasingly expect convenient access across channels, whether that means smartphone, tablet, browser, interacting with call centers, or even the old-fashioned approach of dropping by the branch. But did you know… 75% of consumers say that easily switching between channels when...

Omnichannel banking creates newer fraud avenues for accessing financial services   Today’s banking industry is faced with two intertwined important challenges—omnichannel banking and providing a secure, yet frictionless experience to customers. In a bid to stand on the top of the heap, banks and credit unions are offering as many channels...

Preventing ticketing fraud: From sports to musical events What do Elton John, Adele, Mumford & Sons, Little Mix, Royal Blood, Coldplay, and Ed Sheeran have in common? In the past few years, all have become increasingly vocal in their opposition to scalpers and their use of secondary sites. These artists and...

Can smarter technology and wickedly smart data-scientist-as-a-service be part of the answer? Cybercrime is growing at astonishing rates, but the worldwide shortage of skilled security professionals makes it difficult for businesses to acquire the resources to adequately defend themselves. How Big Is the Problem? Numerous new studies show that the global cybersecurity workforce...

Loyal customers grow a brand’s positive image and subsequently contribute to a company’s bottom line. Popular brands understand the importance of creating and maintaining loyal customers. Also, consumers relish being rewarded for their brand loyalty so much that four in five Americans continuously collect reward points for airline, hotel, and...

  “Beats me, but for some reason organizations think that they can build A SECURITY DATA LAKE and/or their own CUSTOM BIG DATA SECURITY ANALYTICS tools. Let me tell you what will happen – it will FAIL.” Gartner Blog Network Those are strong words from Gartner analyst Anton Chuvakin, but he has...

Machine learning is the new black—among tech companies, everyone is trying to figure out how they can associate themselves with this sexy new technology. At Simility, we’ve been working with machine learning for years, applying it to the real-world problem of online fraud - and it’s working. Old-school fraud detection...